Mit dem Begriff Crowdsourcing bezeichnete Jeff Howe 2006 den damals neuen Trend, bislang intern erledigte Aufgaben über das Internet an eine unbegrenzte Menge potenziell Mitwirkender (die "crowd") auszulagern ("outsourcing"). Dazu nutzen Unternehmen heute einen wachsenden Markt an externen...

Crowdsourcing, von den einen als innovative Form der Arbeitsorganisation gefeiert, von den anderen als neue Form prekärer Beschäftigung verteufelt, ist inzwischen eines der meist diskutierten Themen in der Debatte um die Digitalisierung der Arbeitswelt. Auf der Basis einer Befragung von 434...

Digital platforms alter almost every industry in the modern economy (De Reuver et al., 2018). For instance, in the media industry, there is an increasing shift from traditional media outlets such as newspapers and television to online newspapers, social media, or platforms such as Netflix or...

Online word-of-mouth (WOM) has attracted considerable attention from researchers due to its abundant information on customer perceptions that drive product and service improvement. This study develops a novel weighted service quality (WSQ) metric derived from online customer opinions, leveraging...

Global supply chains, especially in commodity trading, are plagued by fragmentation, lack of transparency, and trust deficits among participants. These issues lead to inefficiencies, increased costs, and an over-reliance on intermediaries. The present Communication describes a blockchain-based...

Successful platforms attract not just many users, but also those of the right kind. "The right kind of user" is one who can either be directly monetized or who differentially attracts other valuable users. Bonacich centrality on the network of user sorting with direct value of monetization...

The Internet has presumably created a level playing field that allows any service provider across the globe to compete for contracts on online outsourcing platforms for IT services. In this paper, we empirically examine (a) how country (language, time zone, cultural) differences and the...