Nguyen Kim Thoa; Dam Tri Cuong - In: Global business and finance review 29 (2024) 5, pp. 176-186
Purpose: This study examines how brand experience affects eWOM by considering brand love and brand loyalty as mediators …, with 350 eligible respondents via Google Forms. The PLS-SEM approach was implemented to gauge the measurement and … structural model. Findings: The finding demonstrates that brand experience, brand love, and brand loyalty have a beneficial …