Over the past four years, the OECD has conducted a series of in-depth reviews of the policies and institutions that underpin the measurement and improvement of health care quality in 15 different health systems. This synthesis report draws on key lessons from the OECD Health Care Quality Review...

"Access to and the quality of health services are closely linked to the density and skill-mix of a country's health workforce (OECD, 2016; World Health Organization, 2006, 2016). High rates of chronic conditions and multimorbidity, new treatment options, and technological advances and economic...

Theoretically based on public service logic (PSL), this article addresses how users' cognitive impairments can affect co-creation processes and value outcomes in a public sector environment, and how the service providers can handle this issue. It directs attention to value creation in the...