Purpose – The purpose of this paper is to represent a unique combined Real time Delphi (RTD) – analytic network process (ANP) approach considering efficient decision making with practical validation. Design/methodology/approach – An ANP model encounters invisible relationship and...

Purpose – The overarching question here is whether common balanced scorecards (BSCs) are possible between partners in supply networks. The purpose of this paper is to form four independent samples of Brazilian input suppliers, producers, distributors and retailers from the agri-food industry...

Purpose – The first objective of this paper is to identify the critical success factors (CSFs) and their corresponding key performance indicators (KPIs) for supplier development (SD) in a manufacturing environment. The second objective is to develop a methodology to analyze and evaluate the...

Development and management of ports is a major objective of economic development in many countries. As ownership and operations of seaports have traditionally been in the public sector, restructuring has often been slow and frustrating. Public‐private partnership has been offered by many as a...

This research challenges the idea of an unconditional and positive influence of knowledge on performance without regard to environmental uncertainty. We focus on applied product quality knowledge spanning the supply chain (i.e. supplier, internal, and customer quality sources are considered). A...

The work deals with the topic of spare parts management in a space system. The paper is divided into three parts. The first one is dedicated to the characterization of the system structure and presents the particularities related to the spare‐elements procurement. Modelling is the object of...

The role of quality and how it is defined in a supply chain are discussed and the change in the meaning of quality as relationships evolve from supplier to co‐maker described. The way in which the supplier′s responsibility for quality grows as co‐makership develops is dealt with and the...

Purpose – The issue of the supply chain has been given much attention in recent decades, both in the academic arena as well as in the business world. It has become so important that organizations have begun to directly manage the supply chain, appointing specific managers to perform this...

Purpose – The purpose of this paper is to investigate the perceptions toward issues and benefits of ISO 9000 certification in seven different productive firms of a company leader in the production and commercialization of heating systems for water and environment, for industrial and domestic...