de Chernatony, Leslie - In: Marketing Intelligence & Planning 14 (1996) 7, pp. 40-45
Brand managers face many challenges (including questions of brand strength, world class culture, “glocal” branding …, seeded marketing channels, “service smart” integration, brand architecture and brand organizing). A framework is presented … for thinking about the challenges and how to deal with them. This process, called “brand chartering”, has three principal …