La definición de una estrategia de desarrollo e implementación del Sistema Integrado de Administración Financiera (SIAF) es un exigente proceso que debe ser planificado y para el cual es necesario destinar los recursos humanos y financieros adecuados. Este documento intenta aportar elementos...

Information Technologies bear the potential of new uses. These uses provoke a new organization which induces a new vision of software engineering. Under the influence of globalization, and the impact of Information and Communication Technologies (ICT) that modify radically our relationship with...

Although business process management (BPM) is an important organizational practice for improving operational competitiveness of organizations, research has shown that as many as 60–80% of BPM initiatives are unsuccessful. This study provides a methodology to evaluate BPM implementation...

Six Sigma and Business Process Management are two concepts that became highly regarded in the last couple years through their perspective on how organizations can manage and continuously improve their processes. These two, are approached in research mainly separately, and only at seldom times we...

Purpose – The purpose of this paper is to contribute to the body of Lean Six Sigma (LSS) knowledge within the field of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges of applying the LSS method in a complex...

The focus of this paper is to provide an overview of the nature of business process oriented tools and to develop a procedure that could help managers in the selection process in relation to the project goals, critical success factors, and business process oriented tools criteria. The proposed...