The following work seeks to unveil a holistic image of the tourism experience phenomenon by bringing up new perspectives in the research and complementing it with the postmodern angle in order to increase its relevance. The article integrates two fundamental streams of tourism experience...

Synergien von Events und Tourismus -- Bedeutung von Events für Destinationen -- Destinationen und Location als Rahmen des Events -- Ökonomische Wirkungen von Events für touristische Räume -- Nachhaltiger Tourismus mit Events.

This chapter conceptualizes a framework that can be applied to examine the service experiences of business tourists at luxury hotels. A synthesized literature review results in the identification of three service constructs − surprise, recovery, and sweetness − that constitute the service...