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Enhancing internal communication to build social capital amongst hospitality employees : the role of social media
King, Ceridwyn; Lee, Hyemi - In: International journal of contemporary hospitality management 28 (2016) 12, pp. 2675-2695
Persistent link: https://www.econbiz.de/10011610936
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The importance of employee brand understanding, brand identification, and brand commitment in realizing brand citizenship behaviour
Piehler, Rico; King, Ceridwyn; Burmann, Christoph; … - In: European journal of marketing : EJM 50 (2016) 9/10, pp. 1575-1601
Persistent link: https://www.econbiz.de/10011616836
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Exploring how employee sense of brand community affects their attitudes and behavior
Xiong, Lina; King, Ceridwyn - In: Journal of hospitality & tourism research : JHTR ; the … 44 (2020) 4, pp. 567-596
Persistent link: https://www.econbiz.de/10012212578
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The role of organizational membership in overcoming dissonant sport activity identities
Wegner, Christine E.; King, Ceridwyn; Jordan, Jeremy S. - In: Sport management review 23 (2020) 3, pp. 455-468
Persistent link: https://www.econbiz.de/10012295896
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Building trust through a personal touch : consumer response to service failure and recovery of home-sharing
Lu, Lu; Cai, Ruiying; King, Ceridwyn - In: Journal of business research : JBR 117 (2020), pp. 99-111
Persistent link: https://www.econbiz.de/10012285524
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Enhancing employee voice to advance the hospitality organization's marketing capabilities : a multilevel perspective
King, Ceridwyn; So, Kevin Kam Fung; DiPietro, Robin B.; … - In: International journal of hospitality management 91 (2020), pp. 1-15
Persistent link: https://www.econbiz.de/10012389118
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Speaking up because it's my brand : examining employee brand psychological ownership and voice behavior in hospitality organizations
Xiong, Lina; So, Kevin Kam Fung; Wu, Luorong; King, Ceridwyn - In: International journal of hospitality management 83 (2019), pp. 274-282
Persistent link: https://www.econbiz.de/10012122098
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In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong; He, Zeya; King, Ceridwyn; Mattila, Anna S. - In: International journal of hospitality management 92 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
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Social servicescape's impact on customer perceptions of the hospitality brand : the role of branded social cues
Garmaroudi, Saeed Andaji; King, Ceridwyn; Lu, Lu - In: International journal of hospitality management 93 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012435849
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Reimagining attraction and retention of hospitality management talent : a multilevel identity perspective
King, Ceridwyn; Madera, Juan M.; Lee, Lindsey; Murillo, … - In: Journal of business research : JBR 136 (2021), pp. 251-262
Persistent link: https://www.econbiz.de/10012663295