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The frameworks and initial steps of the strategic management process in hospitality and tourism
Liu, Zhaoping - In: The Cornell School of hotel administration handbook of …, (pp. 85-94). 2010
Persistent link: https://www.econbiz.de/10008665776
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A new approach for assessment and comparison of websites : using the modified balanced scorecard and analytical hierarchy process
Kim, Young Hoon; Kim, Mincheol - In: Journal of hospitality marketing & management 19 (2010) 6, pp. 676-695
Persistent link: https://www.econbiz.de/10008651268
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"One size doesn't fit all" : tourism and hospitality employees' response to internal brand management
King, Ceridwyn - In: International journal of contemporary hospitality management 22 (2010) 4, pp. 517-534
Persistent link: https://www.econbiz.de/10008651307
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A review of personality research in the tourism and hospitality context
Leung, Rosanna; Law, Rob - In: Journal of travel and tourism marketing 27 (2010) 5, pp. 439-459
Persistent link: https://www.econbiz.de/10008655580
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Stick-up at check-in : a manager's response to identity theft in the hospitality & tourism industry
Moorer, Cleamon - In: Journal of business case studies 5 (2009) 5, pp. 61-67
Persistent link: https://www.econbiz.de/10003894392
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Architecture as subject of hospitality and tourism management
Papamanolis, Nikos - In: Marketing and management sciences : proceedings of the …, (pp. 344-347). 2010
Persistent link: https://www.econbiz.de/10003950969
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Thirty years of research on tourism and hospitality management in China : a review and analysis of journal publications
Tsang, Nelson K. F.; Hsu, Cathy H. C. - In: International journal of hospitality management 30 (2011) 4, pp. 886-896
Persistent link: https://www.econbiz.de/10009242105
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Identifying the complex relationships among emotional labor and its correlates
Gursoy, Dogan; Boylu, Yasin; Avci, Umut - In: International journal of hospitality management 30 (2011) 4, pp. 783-794
Persistent link: https://www.econbiz.de/10009242177
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Transcendental leadership : the progressive hospitality leader's silver bullet
Alexakis, George - In: International journal of hospitality management 30 (2011) 3, pp. 708-713
Persistent link: https://www.econbiz.de/10009130534
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Dimensions of Chinese culture values in relation to service provision in hospitality and tourism industry
Tsang, Nelson K. F. - In: International journal of hospitality management 30 (2011) 3, pp. 670-679
Persistent link: https://www.econbiz.de/10009130541