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When patrons become perpetrators : examining the negative effects of customer incivility for Hospitality employees

Srivastava, Shalini; Madan, Poornima; Alzeiby, Ebtesam … - In: International journal of hospitality management 122 (2024), pp. 1-12

Persistent link: https://www.econbiz.de/10015072446

Impact of difficult coworkers on employees' turnover intention : the mediating roles of perceived organizational support and affective commitment

To, Wai Ming; Yu, Billy T.W. - In: Asia-Pacific journal of business administration 16 (2024) 4, pp. 797-815

Persistent link: https://www.econbiz.de/10015072520

Why and when do employees feel guilty about observing supervisor ostracism? : the critical roles of observers' silence behavior and leader-member exchange quality

Azeem, Muhammad Umer; Ul Haq, Inam; De Clercq, Dirk; … - In: Journal of business ethics : JBE 194 (2024) 2, pp. 317-334

This study investigates why and when employees’ observations of supervisors’ ostracism of coworkers elicit their own feelings of guilt. In this connection, observers’ silence might function as a mediator, and leader-member exchange quality could moderate the process. The tests of these...

Persistent link: https://www.econbiz.de/10015075766

Supervisor bottom-line mentality and employee workplace well-being : a multiple mediation model

Guo, Linyi; Du, Jing; Zhang, Juncheng - In: Baltic journal of management : BJM 19 (2024) 2, pp. 218-233

Persistent link: https://www.econbiz.de/10014576777

Source-target misalignment in employees' destructive voice responses to perceived organizational and supervisor unfairness

Carson, Jack E.; Mackey, Jeremy D.; McAllister, Charn P.; … - In: Group & organization management : an international journal 48 (2023) 6, pp. 1582-1629

Persistent link: https://www.econbiz.de/10014576941

How organisation deviance affects employees' perception : a quantitative analysis on managing workplace emotions

Hsu, Chiehwen Ed; Raj, S. Yeshwant; Boonroungkaw, Taksaporn - In: International journal of services and operations … 47 (2024) 1, pp. 29-46

Persistent link: https://www.econbiz.de/10015063452

The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes

Karatepe, Osman M.; Hsieh, Hungchen; Aboramadan, Mohammed - In: International journal of hospitality management 103 (2022), pp. 1-12

Persistent link: https://www.econbiz.de/10013209263

Stressors and social resources at work : examining the buffering effects of LMX, POS, and their interaction on employee attitudes

Serban, Andra; Rubenstein, Alex L.; Bosco, Frank A.; … - In: Journal of business and psychology 37 (2022) 4, pp. 717-734

Persistent link: https://www.econbiz.de/10013268241

Let's work together, especially in the pandemic : finding ways to encourage problem-focused voice behavior among passionate employees

De Clercq, Dirk; Pereira, Renato Telo de Freitas Barbosa - In: Journal of organizational effectiveness : people and … 9 (2022) 2, pp. 169-192

Persistent link: https://www.econbiz.de/10013273104

Frontline employees' emotional labor toward their co-workers : the mediating role of team member exchange

Kang, Juhyun; Jang, Jichul - In: International journal of hospitality management 102 (2022), pp. 1-9

Persistent link: https://www.econbiz.de/10013185206