customer experience of flagships in major international locations through interviews with luxury flagship managers and … meaning and purpose of luxury flagships. Research limitations/implications – The exploratory study focused broadly on managers … retailing strategies to those who experience the environment: managers and customers. Originality/value – The paper explores the …

secondments augment the capacity of humanitarian agencies placing corporate managers in a different setting where they can test … managers to be seconded to humanitarian relief operations. Design/methodology/approach – The paper uses case study research and … learning opportunities for corporate managers in a different context and setting. Social implications – The paper shows that …

Purpose – The purpose of this paper is to explore the experiences of Australian managers in relation to human rights … paper reports findings from a qualitative research study; data were gathered from 70 face‐to‐face interviews with managers … the Australian managers participating in this research. Findings in this study suggest that such issues, and resultant …

Purpose – The primary purpose of this paper is to critically explore managers' experience of work identity in the …‐ethnographic approach and poetry as the empirical data from which the conceptual framework evolves. The concepts of identity, power and self …

/methodology/approach – The paper explores and describes how executive managers seek to design and impose corporate culture change and how it …

1985 into managers' and leaders' role in quality and safety improvement. Classification into “eA”: Empirical research … leadership role played by others apart from senior leaders. The ability of managers and other leaders skilfully to tailor Q&SI to …

/methodology/approach – Interviews were conducted with ten managers from different levels in a large Norwegian university hospital in 2001‐2002, as a … unitary management model was implemented. Findings – There is an emerging change of practice among the physician managers …

Purpose – This article aims to examine tensions between hybrid clinician managers' professional values and health care … managers. Other research supports the findings. Also, this paper reports on data that emerged from a research project that was … may not bring with it the organisational effectiveness that the role was perceived to have. Hybrid clinician managers …

implications – The findings could provide managers with valuable insight to focus their limited resources on improving the level of … managers with a new lens to examine organizational culture using the three perspectives of: bureaucratic, supportive, and …