Trifurcation of Municipal Corporation of Delhi (MCD) in May 2012 posed a big challenge in terms of distribution of assets and liabilities in limited time considering the notification was issued only in December 2011. One of the biggest tasks was to prepare the budget of three newly formed...

Purpose: The purpose of this paper is to measure the business value of IT (BVIT) and illustrate the relationship between IT practices and BVIT. Design/methodology/approach: The paper uses a case study approach to collect the subject firm data over a period of one year. The data are about...