The authors study threshold discounting, or the practice of offering a discounted-price service if at least a pre-specified number of customers signal interest in it, as pioneered by Groupon. We model a capacity-constrained firm, a random-sized population of strategic customers, a desirable hot...

Outsourcing of equipment repair and restoration is commonly practiced by firms across many industries. The operational performance of the equipment is determined by joint decisions of both the firm and the service provider. Although some decisions are verifiable (and thus directly contractible),...

The mobile commerce (m-commerce) channel is poised to be the future of online markets. It offers search features distinct from conventional personal-computer-based (PC) e-commerce channels. Its easy accessibility extends the time available for customers to search, although its shopping...

Multiple online channels allow a retailer to cover a wider range of situational purchase settings but also expose it to a more complex spectrum of consumer purchase behavior. Compared with the conventional desktop computer-based Web channel, the mobile-based application channel enables retailers...

Over the last decade, trade credit has been subject to increasing government regulation in many countries. While such policies are intended to improve suppliers' financial sustainability, they may negatively affect supply chain performance by limiting the positive operational roles of trade...

We find that firms' global sourcing strategy (GSS) strongly predicts their future stock returns. Using a transaction-level imports dataset for the period 2008 to 2019, we measure US public firms' five GSS choices: the extent of global sourcing; supplier relationship strength; supplier...