Purpose – The purpose of this paper is to present a systematic review and analysis of existing research articles on new product development (NPD) published in the 12-year period starting from 1998 to 2009. Design/methodology/approach – To explore the articles related to NPD, four key words...

Purpose – A review of benchmarking literature revealed that there are different types of benchmarking and a plethora of benchmarking process models. In some cases, a model has been uniquely developed for performing a particular type of benchmarking. This poses the following problems: it can...

Purpose – In recent times, many organizations have attempted to implement or have already implemented lean manufacturing (LM). Some companies have implemented a few tools/techniques/practices/procedures (i.e. “elements” in short) of LM, while others have implemented a whole spectrum of LM...

Purpose – In global scenario, many organizations own supply chains, which operate in different countries. The performance of these supply chains, owned by the same organization must be same if they operate in countries with similar economical, political, and social conditions. In this paper,...

Purpose – The literature of supply chain management (SCM) is burgeoning with frameworks but there has been no attempt in extant literature to highlight the inconsistencies present in existing SCM frameworks. The purpose of this paper is to identify these inconsistencies by critically reviewing...

Purpose The purpose of this paper is to identify a classification scheme which represents the variation in business and supply chain performance of supply chains in Indian manufacturing industry. Classification is done by presenting an empirical taxonomy of clusters representing supply chains in...

Purpose – Quality function deployment (QFD) has been used to translate customer requirements into engineering characteristics of a product, while benchmarking was developed to search for the best industry practices, which will lead to exceptional performance through the implementation of these...

Purpose – Lean manufacturing (LM) principles are one of the alternatives to improve manufacturing productivity, quality and customer satisfaction in Indian manufacturing industry. The purpose of this paper is to find the implementation status of LM principles across Indian manufacturing...

Purpose – The purpose of this paper is to carry out a critical assessment of empirical research content in supply chain management (SCM). The assessment involved 569 empirical research articles published in 21 selected journals between 1994 and 2008. Design/methodology/approach – The...