Purpose: This paper aims to investigate whether and why nudging interventions in an office environment are effective to stimulate stair use of employees. Design/methodology/approach: This paper is based on a pre-test/post-test case study design at the headquarters of a Dutch online retailer....

Purpose – This paper aims to introduce and describe the concept of the facility management (FM) value network which takes a subjective perspective and reflects upon the relationships amongst key FM stakeholders. The FM value network focuses on demand by considering client, customer and...