"This book connects knowledge management theory to knowledge management practice, allowing the empirical research presented to resolve challenges. It provides a better understanding of the benefits and limitations of various socio-technical knowledge management initiatives, especially in the...

Key Features:Integrated approach to KM (versus existing partial approaches)Comprehensive and systematic coverage (not seen before)Rigor (sound theoretical and empirical approaches)Objective picture (versus existing "anecdotal" stories).

The thoroughly revised second edition of this authoritative Handbook, complete with new chapters, comprehensively examines the current status and future directions of model-based systems in decision support and their application to sustainable development planning.

This paper explores user views of the current e-learning practices in an organisational setting. Eighty employees of Korean Air, who were enrolled in an e-learning course, participated in the study on a voluntary basis. Data on employees' perceptions of importance and satisfaction with their...

This paper reports the results of a survey of the adoption of knowledge management (KM) in the public administration organisations in Bosnia and Herzegovina (BiH). The results indicate that these organisations have a good understanding of the value of their knowledge assets, that they are in the...

Purpose – The purpose of this paper is to examine the validity of the proposed integrated socio‐technical knowledge management (KM) model, and to determine the relative importance of social and technical initiatives in organizational KM. Design/methodology/approach – The conceptual model...