Purpose – The purpose of this paper is to develop an integrated model, in order to identify and classify, key criteria, and to study their role in the selection process of third party logistics (3PLs) services providers for shippers' logistics need. Design/methodology/approach – In this...

Purpose – The purpose of this paper is to study the impact of information technology (IT) capabilities on an organization's performance. It investigates the effect of adoption of IT on the market share of the small and medium enterprise. Design/methodology/approach – The system dynamics...

Purpose – The purpose of this paper is to describe a structured framework to implement and sustain a quality costing system (QCS) based on process cost modeling (PCM) in process industries. Design/methodology/approach – After reviewing and analyzing various cost accounting methodologies...

Purpose – This paper seeks to propose a methodology based on Petri nets to evaluate the reliability parameters of a screening system in paper industry. The effects of failures and courses of action on the system performance have also been investigated. Design/methodology/approach –...