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The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty
Hapsari, Raditha; Clemes, Michael D.; Dean, David - In: International journal of quality and service sciences 9 (2017) 1, pp. 21-40
Persistent link: https://www.econbiz.de/10011650501
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Transportation quality, customer satisfaction and financial performance
Teklay, Belaynesh; Dow, Kevin E.; Askarany, Davood; … - In: Advances in management accounting 34 (2022), pp. 63-82
Persistent link: https://www.econbiz.de/10014308858
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Corporate social responsibility performance index model from stakeholder's perspective : case of an industrial company
Widad, Fethallah; Lotfi, Chraibi; Naoufal, Sefiani - In: Total quality management & business excellence 33 (2022) 13, pp. 1526-1546
Persistent link: https://www.econbiz.de/10013415850
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The impact of environmental uncertainty on international joint venture performance : the mediating role of international joint venture adaptation
Colak, Mustafa - In: Journal for global business advancement : JGBA 9 (2016) 3, pp. 231-247
Persistent link: https://www.econbiz.de/10011624654
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The impact of social media use on organisational performance through knowledge management
Sampaio, Gabriel Gonçalves; Behr, Ariel; Medeiros, … - In: International journal of knowledge management studies : … 14 (2023) 3, pp. 307-332
Persistent link: https://www.econbiz.de/10014320082
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Impact of CSR on non-financial performance and the mediating role of trust and reputation : Indian manufacturing employees’ perspectives
Dasgupta, Shilpee A.; Bhatia, Mayank; Singh, Upasana; … - In: International review on public and non-profit marketing 19 (2022) 2, pp. 391-412
Persistent link: https://www.econbiz.de/10013268093
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Airline satisfaction and loyalty : assessing the influence of personality, trust and service quality
Leon, Steven; Dixon, Sonoma - In: Journal of air transport management 113 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014437736
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Airline business models as complex systems : assessing component interdependencies through interpretive structural modelling
Vatankhah, Sanaz; Bamshad, Vahideh; Lohmann, Gui; … - In: Journal of hospitality and tourism insights 8 (2025) 2, pp. 694-714
Persistent link: https://www.econbiz.de/10015271966
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Using structural equation modeling to predict cabin safety outcomes among Taiwanese airlines
Kao, Li-hua; Stewart, Margaret; Lee, Kai-hui - In: Transportation research / E : an international journal 45 (2009) 2, pp. 357-365
Persistent link: https://www.econbiz.de/10009535713
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Willingness to Fly during the COVID-19 pandemic
Combs, Elizabeth K.; Crouse, Sean R.; Bell, Katherine D.; … - In: Journal of air transport management : a new … 117 (2024), pp. 1-9
Persistent link: https://www.econbiz.de/10015077626