Narrow search
Showing 1 - 10 of 189,222
Cover Image
Feedback mechanisms and consumer satisfaction, trust and repurchase intention in online retail
Wang, Hongpeng; Du, Rong; Olsen, Timothy - In: Information systems management 35 (2018) 3, pp. 201-219
Persistent link: https://www.econbiz.de/10011954583
Cover Image
Online shopping experience in India : an examination of consumers world
Dutt, Maani; Singh, Anurupa B.; Joshi, Ambrish - In: International journal of business excellence : IJBEX 21 (2020) 3, pp. 378-393
Persistent link: https://www.econbiz.de/10012250654
Cover Image
Customer experience in social commerce websites : toward an integrated conceptual framework
Beyari, Hasan; Ghouth, Alaa - In: Journal of management research 10 (2018) 3, pp. 52-62
Persistent link: https://www.econbiz.de/10011867004
Cover Image
Managing quality and customer trust in the e-retailing servicescape
Bateman, Patrick J.; Ulusoy, Emre; Keillor, Bruce D. - In: International journal of electronic marketing and … 8 (2017) 3, pp. 232-257
Persistent link: https://www.econbiz.de/10011849094
Cover Image
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John; Jacob, Jayanth - In: International journal of services and operations management 32 (2019) 2, pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Cover Image
Building loyalty in e-commerce : does consumer income matter?
Ferreira, Viviane Moura Rocha; Parente, Juracy; … - In: International journal of business and systems research … 14 (2020) 1, pp. 74-94
Persistent link: https://www.econbiz.de/10012168745
Cover Image
The antecedents of repurchase intention in the Indonesian e-commerce marketplace mediating role of trust
Sudirman, Mutiyah Mappeaty; Aisjah, Siti; Rohman, Fatchur - 2022
Persistent link: https://www.econbiz.de/10013445480
Cover Image
Analysis of consideration of security parameters by vendors on trust and customer satisfaction in E-commerce
Hamidi, Hodjat; Moradi, Saba - In: Journal of global information management : an official … 25 (2017) 4, pp. 32-45
Persistent link: https://www.econbiz.de/10011764259
Cover Image
Disentangling the relationship between trust, online buying, and customer satisfaction : a three-way interaction model
Venkatakrishnan, Jeeva; Alagiriswamy, Ravikumar; … - In: Journal of marketing analytics : JMA 12 (2024) 4, pp. 806-828
Persistent link: https://www.econbiz.de/10015138136
Cover Image
Key drivers of services website loyalty
Sanz Blas, Silvia; Ruiz Mafé, Carla; Pérez Perez, Isabel - In: The service industries journal 34 (2014) 5, pp. 455-475
Persistent link: https://www.econbiz.de/10010379358