New technology businesses can create new profit streams for mature companies, But it takes careful planning.

We extend the transformational model of social activity proposed in recent realist social theory by importing into it a theory of technological objects and technological change. The paper begins with an account of the transformational model, focusing particularly on the relationship between...

The service sector has assumed greater economic importance over the past decade. The latest statistics show that the sector accounts for 60 per cent of the value added in the European Economic Community (EEC). It is estimated that “doing things wrong” typically accounts for between 30 and 40...