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Value co-creation in complex engineering service systems : conceptual foundations
Ng, Irene; Parry, Glenn; Smith, Laura A.; Maull, Roger S. - 2010
Persistent link: https://www.econbiz.de/10009317049
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The tree value cycles of equipment based service
Smith, Laura A.; Ng, Irene; Maull, Roger S. - 2010
Persistent link: https://www.econbiz.de/10009317054
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Outcome-based contract performance and coproduction in B2B maintenance and repair service
Ng, Irene; Ding, Xin - 2010
Persistent link: https://www.econbiz.de/10009317056
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The three value proposition cycles of equipment-based service
Maull, Roger S.; Ng, Irene - 2011
Persistent link: https://www.econbiz.de/10009356853
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The three value cycles of equipment based service
Smith, Laura A.; Ng, Irene; Maull, Roger S. - 2011
Persistent link: https://www.econbiz.de/10009356902
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Value variety and viability : designing for co-creation in a complex system of direct and indirect (goods) service value proposition
Ng, Irene; Briscoe, Gerard - 2011
Persistent link: https://www.econbiz.de/10009356960
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The use of information technology as value co-creation : the role of contextual variety and means driveness
Ng, Irene; Guo, Lei; Yi, Ding - 2011
Persistent link: https://www.econbiz.de/10009356966
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Servitization and operations management : a service-dominant logic approach
Smith, Laura A.; Maull, Roger S.; Ng, Irene - 2011
Persistent link: https://www.econbiz.de/10009356971
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Outcome-based contracts as new business model : the role of partnership and value-driven relational assets
Ng, Irene; Ding, David Xin; Yip, Nick - In: Industrial marketing management : the international … 42 (2013) 5, pp. 730-743
Persistent link: https://www.econbiz.de/10010211331
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Viable service systems and decision making in service management
Badinelli, Ralph D.; Barile, Sergio; Ng, Irene; Polese, … - In: Journal of service management 23 (2012) 4, pp. 498-526
Persistent link: https://www.econbiz.de/10009619537