We propose that managers adept at thinking about their cultural assumptions (cultural metacognition) are more likely than others to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a multi-rater assessment of...

In this chapter, we bring together the literature on the effects of racial/ethnic diversity in countries, organizations, and teams with the literature on gender and leadership. First, we investigate how the effects of racial/ethnic diversity — that is, increases in perceived complexity, sense...

Racial/ethnic diversity within groups, organizations, and countries can have negative externalities if left unmitigated. Inequality and exclusion, downsides of the diversity within societies, have been shown to hinder overall productivity. This study posits and finds that the presence of a...

The following sections are included:IntroductionHow Do Communication Media Differ?Are Computer Mediated Media Good or Bad for Relationship Building?Perceiving Negotiation Counterparts over Different Communication MediaDisclosure over Computer MediaImpression ManagementCommunication Media and...

We propose that managers’ awareness of their own and others’ cultural assumptions (cultural metacognition) enables them to develop affect-based trust in their relationships with people from different cultures, enabling creative collaboration. Study 1, a multi-rater assessment of managerial...