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315,379
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24,434
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23,687
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22,195
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18,264
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10,531
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9,567
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9,515
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8,900
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8,798
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8,585
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8,415
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7,837
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Neumark, David
315
Tansel, Aysıt
309
Heckman, James J.
304
Glaeser, Edward L.
299
Gupta, Rangan
259
Poterba, James M.
257
Freeman, Richard B.
246
Cutler, David M.
237
Auerbach, Alan J.
229
Wolff, Edward N.
227
Gil-Alaña, Luis A.
226
Burkhauser, Richard V.
225
Tansel, Aysit
224
Autor, David H.
222
Gruber, Jonathan
222
Caporale, Guglielmo Maria
221
Haltiwanger, John C.
221
Krueger, Alan B.
216
Bordo, Michael D.
212
Mitchell, Olivia S.
204
Antony, Jiju
202
Feldstein, Martin S.
201
Stulz, René M.
201
Bloom, Nicholas
197
Cebula, Richard J.
197
Katz, Lawrence F.
197
Goldin, Claudia
196
Hanson, Gordon H.
195
Kotlikoff, Laurence J.
190
Hamermesh, Daniel S.
186
Currie, Janet M.
183
Fairlie, Robert W.
183
Card, David E.
177
Viscusi, W. Kip
175
Wise, David A.
173
Slemrod, Joel
170
Jorgenson, Dale Weldeau
168
Acemoglu, Daron
165
Gordon, Robert J.
164
Hanushek, Eric Alan
164
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719
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579
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337
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207
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206
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170
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166
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161
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158
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149
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144
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126
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123
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116
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115
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114
W. E. Upjohn Institute for Employment Research <Kalamazoo, Mich.>
114
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108
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108
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105
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103
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102
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100
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99
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99
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95
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95
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93
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2,138
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1,960
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1,919
American journal of agricultural economics
1,624
The review of economics and statistics
1,539
The journal of finance : the journal of the American Finance Association
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1,423
Applied economics
1,384
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1,303
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1,103
Economic review
941
Economics letters
940
Journal of banking & finance
930
National tax journal
914
Southern economic journal
901
Finance and economics discussion series
882
Monthly labor review : MLR
881
Economic inquiry : journal of the Western Economic Association International
873
CESifo working papers
862
Journal of business research : JBR
856
Journal of financial economics
851
International journal of hospitality management
847
Journal of air transport management
808
Journal of financial and quantitative analysis : JFQA
808
The journal of futures markets
807
Journal of human resources : JHR
804
Journal of money, credit and banking : JMCB
751
Journal of political economy
736
The journal of economic perspectives : EP ; a journal of the American Economic Association
729
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
713
SpringerLink / Bücher
708
The quarterly journal of economics
700
Journal of retailing and consumer services
684
The journal of law & economics
670
IZA Discussion Paper
645
Challenge
634
American economic journal : a journal of the American Economic Association
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21,830
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6,829
RePEc
6,492
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5,382
BASE
524
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286
ArchiDok
178
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Showing
1
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10
of
424,176
Sort
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date (newest first)
date (oldest first)
1
Using TRIZ to enhance passengers' perceptions of an
airline
's image through service quality and safety
Thongchai Jeeradist
;
Natcha Thawesaengskulthai
; …
- In:
Journal of air transport management
53
(
2016
),
pp. 131-139
Persistent link: https://www.econbiz.de/10011546142
Saved in:
2
A multiple criteria approach for
airline
passenger satisfaction
measurement
and service quality improvement
Tsafarakis, Stelios
;
Kokotas, Theodosios
;
Pantouvakis, …
- In:
Journal of air transport management
68
(
2018
),
pp. 61-75
Persistent link: https://www.econbiz.de/10011845851
Saved in:
3
Evaluation of passenger satisfaction with service quality : a consecutive method applied to the
airline
industry
Tahanisaz, Sahar
;
Shokuhyar, Sajjad
- In:
Journal of air transport management
83
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170253
Saved in:
4
Service quality and intention to recommend in low-cost and full-service
airlines
in
Turkey
Sari, Kazim
;
Sener, Abdullah Alper
- In:
Decision : official journal of Indian Institute of …
49
(
2022
)
3
,
pp. 297-309
Persistent link: https://www.econbiz.de/10013488919
Saved in:
5
Redefining service quality scale with customer experience quality scale : a critical review
Gupta, Atul
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 48-64
Persistent link: https://www.econbiz.de/10011593379
Saved in:
6
Assessing after-sales services quality : integrated
SERVQUAL
and fuzzy
Kano
's model
Golrizgashti, Seyedehfatemeh
;
Hejaz, Amir Razavi
; …
- In:
International journal of services, economics and management
11
(
2020
)
2
,
pp. 137-166
Persistent link: https://www.econbiz.de/10012285568
Saved in:
7
A fuzzy approach to service quality diagnosis
Ardakani, Saeid Saeida
;
Nejatian, Majid
;
Farhangnejad, …
- In:
Marketing intelligence & planning
33
(
2015
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10010528565
Saved in:
8
Airline
quality assessment towards strategic tourism management improvements
Albuquerque, André Philippi Gonzaga de
;
Melo, Fagner …
- In:
Tourism review
77
(
2022
)
2
,
pp. 570-591
Persistent link: https://www.econbiz.de/10012939756
Saved in:
9
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic
airline
industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
10
Classifying customer requirements using
Kano
model and
Kano
map : the case of hospital services
Shahin, Arash
;
Akasheh, Sajad
- In:
International journal of productivity and quality …
21
(
2017
)
4
,
pp. 500-515
Persistent link: https://www.econbiz.de/10011816880
Saved in:
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