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Proactive management of customer relationship quality : an empirical investigation of mobile phone companies

Dinulescu, Catalin C.; Visinescu, Lucian L.; Prybutok, … - In: Journal of decision systems 27 (2018) 3, pp. 187-211

Persistent link: https://www.econbiz.de/10012164222

Factors influencing business intelligence (BI) data collection strategies: An empirical investigation

Ramakrishnan, Thiagarajan; Jones, Mary C.; Sidorova, Anna - In: Decision support systems : DSS ; the international journal 52 (2012) 2, pp. 486-497

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BUSINESS INTELLIGENCE (BI) SUCCESS AND THE ROLE OF BI CAPABILITIES

Isik, Oyku; Jones, Mary C.; Sidorova, Anna - In: International journal of intelligent systems in … 18 (2011) 4, pp. 161-177

Persistent link: https://www.econbiz.de/10009835112

Business intelligence success: The roles of BI capabilities and decision environments

Işık, Öykü; Jones, Mary C.; Sidorova, Anna - In: Information & management : the internat. journal of … 50 (2013) 1, pp. 13-23

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Business intelligence (BI) success and the role of BI capabilities

Isik, Oyku; Jones, Mary C.; Sidorova, Anna - In: Intelligent systems in accounting finance and … 18 (2011) 4, pp. 161-176

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Business intelligence (BI) success and the role of BI capabilities

Isik, Oyku; Jones, Mary C.; Sidorova, Anna - In: Intelligent systems in accounting finance and … 18 (2011) 4, pp. 161-176

Persistent link: https://www.econbiz.de/10009515071

Enabling firm performance through business intelligence and analytics : a dynamic capabilities perspective

Torres, Russell; Sidorova, Anna; Jones, Mary C. - In: Information & management : the internat. journal of … 55 (2018) 7, pp. 822-839

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The formation of initial trust by potential passengers of self-driving taxis

Xie, Heng; David, Alsius; Al Mamun, Md Rasel; Prybutok, … - In: Journal of decision systems 32 (2023) 2, pp. 326-355

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Investigating the relationship between the business performance management framework and the Malcolm Baldrige National Quality Award framework.

Hossain, Muhammad Muazzem - 2009

The business performance management (BPM) framework helps an organization continuously adjust and successfully execute its strategies. BPM helps increase flexibility by providing managers with an early alert about changes and, as a result, allows faster response to such changes. The Malcolm...

Persistent link: https://www.econbiz.de/10009475039

Information and communication technology offshoring logistics success : a social exchange perspective

St. John, Jeremy; Visinescu, Lucian L.; Guynes, Carl Stephen - In: Information systems management 33 (2016) 3, pp. 212-230

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