Purpose: Relying on the theories of substitutes for leadership and psychological empowerment, this study aims to explore how perceptions of customer positive feedback can substitute for managers’ transformational leadership in driving frontline employees’ psychological empowerment and, in...

This study examined the relationships among characteristics of short-term collective incentive plans (i.e., incentive plans that offer performance-based bonuses to employees), organizational justice, and organizational commitment. Based on a literature review, four characteristics of collective...

Purpose – The aim of this paper is to examine the relationships of career commitment to turnover intention, internal networking, job embeddedness, and turnover, and whether proactive personality moderates these relationships. Design/methodology/approach – Data were collected at two points in...

Purpose: Given recent prominent ethical scandals (e.g. Tesla, Uber) and the increasing demand for ethical management, the importance of business ethics has recently surged. One area that needs further research regards how ethical leaders can foster followers’ organizational commitment....

Purpose: The purpose of this paper is to examine a model linking directive and supportive leadership to group-level helping behaviors via group-level perceived organizational support (GPOS) and collective affective commitment (CAC). Design/methodology/approach: Using data from 115 business...

Purpose – This paper seeks to examine the relationships between affective commitment and organizational citizenship behaviors (OCBs) across four foci: organizations, supervisors, coworkers, and customers. Further, it aims to determine whether relationships among commitments and OCBs involve...

Purpose – The purpose of this paper is to investigate the possibility of curvilinear patterns of relationships between workplace affective commitment and in‐role performance, organizational citizenship behaviors and burnout. As most commitment theories assume strictly linear relations with...