Starting from the anecdotic hypothesis that “leading academics is like trying to herd cats”, the paper reviews the main challenges and barriers to present academic leadership. The context is that of the on-going Bologna transformation of the university, and of the renewed quest for...

The aim of this paper is to bring to discussion ways to diagnose university’s organizational intelligence and to put forward some ways of measuring it. The main steps pursued refer to defining and describing the organizational particularities of universities, which modulate in specific ways...

The paper is discussing the need for convergence in European higher education, as it was claimed and negotiated in the last decade, accompanied by the results and prospects of a research project advancing and testing a credible set of indicators of convergence in the European Higher Education...

The paper presents the differences in patient perception on healthcare services quality, on a sample of ten Romanian clinics. The global satisfaction evaluation was based on three analyzed variables, namely the perceived competence of physicians, the perceived competence of nurses, and the...

As universities are presently involved in a world-wide competition for students, and, implicitly, for markets in which to sell their services, the issue of the advantages research brings, transformed in market share increase, becomes an issue for university management. The paper examines,...

The paper presents the particularities of the logistics and supply chain management in the pharmaceutical industry and discusses the factors which influence drugs diffusion speed on the Romanian market. On the one hand, customer satisfaction, as an outcome of successful customer relationship...

The paper addresses the main issues concerning knowledge conceptualization and knowledge dynamics, in the context of Romanian organizations. The links between organizational knowledge, organizational learning and organizational culture are being investigated, with the aim of conceptual...

The paper analyzes, comparatively, the Hungarian and Romanian higher education systems, based on four dimensions: history, structure and financing, internationalization, quality assurance. The perspective of the analysis is the integration of European ways to reform the university, pursued by...

The paper proposes a model of convergence in higher education, based on four main directions and twelve indicators. Using structural equation modelling, the framework is tested and turned into a real model by inputing data obtained, through interviews, from experts in the field of European...