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The quality of output is of great concern to firms, consumers and regulators and yet firms' decisions concerning quality receive far less attention from economists than quantity or pricing decisions. There is a substantial management literature on product quality which, to some extent, discusses...
Persistent link: https://www.econbiz.de/10009213470
output and offering good warranty deals, while others produce less reliable output and offer less attractive warranties, but … charge a lower price. This paper develops an approach to product/service reliability which provides an alternative to the … conventional analysis based on the characteristics approach. The model of this paper defines reliability as the objective …
Persistent link: https://www.econbiz.de/10005086770
We study the market for fake product reviews on Amazon.com. These reviews are purchased in large private internet groups on Facebook and other sites. We hand collect data on these markets to understand what products buy fake reviews and then collect a panel of data on these products’ ratings...
Persistent link: https://www.econbiz.de/10015252483
We study the market for fake product reviews on Amazon.com. These reviews are purchased in large private internet groups on Facebook and other sites. We hand-collect data on these markets to characterize the types of products that buy fake reviews and then collect large amounts of data on the...
Persistent link: https://www.econbiz.de/10015231620
This is a discussion of the manuscript "Local News Online: Aggregators, Geo-Targeting and the Market for Local News" by L. George and C. Hogendorn, presented at the 11th Workshop on Media Economics, which was held at the Recanati Business School, Tel-Aviv University, October 9-10, 2013.
Persistent link: https://www.econbiz.de/10015239113
This is a discussion of the manuscript "Local News Online: Aggregators, Geo-Targeting and the Market for Local News" by L. George and C. Hogendorn, presented at the 11th Workshop on Media Economics, which was held at the Recanati Business School, Tel-Aviv University, October 9-10, 2013.
Persistent link: https://www.econbiz.de/10011112253
In developing countries undergoing liberalising economic reforms, there are typically local incumbents facing the loss of protection. Strategic lobbying by such firms for a price-capping regulatory regime is, under certain conditions, one way in which they can deter entry by competitors who are...
Persistent link: https://www.econbiz.de/10005561376
In developing countries undergoing liberalising economic reforms, there are typically local incumbents facing the loss of protection. Strategic lobbying by such firms for a price-capping regulatory regime is, under certain conditions, one way in which they can deter entry by competitors who are...
Persistent link: https://www.econbiz.de/10005181770
Persistent link: https://www.econbiz.de/10012157568
, responsiveness, efficiency, fulfilment and reliability are indeed relevant to electronic service quality and they affect customer …, responsiveness, fulfilment and reliability would result in higher customer satisfaction and usage of the online facilities. Since the …
Persistent link: https://www.econbiz.de/10014505470