<title>Abstract</title> This article tests the independent effects of strategy formulation and strategy content on organizational performance. The formulation variables include rational planning, logical instrumentalism and strategy process absence, and the strategy content variables are prospecting, defending...

<?tlsb=-.01w><?tws=.2w><?tlss=.2w>Innovation has become a cornerstone of many government programmes of public management<?tlss><?tws><?tlsb> reform. In this study we provide the first empirical analysis of innovation adoption in a programme of public management reform that involves an external authority decision. Studies of this nature have not...</?tlsb></?tws></?tlss></?tlss=.2w></?tws=.2w></?tlsb=-.01w>

This article argues that Best Value is a form of Total Quality Management (TQM). At the core of Best Value are the TQM principles of customer focus, continuous improvement and team--working. To discover if Best Value will deliver the performance improvements expected of local government, the...

"Cut costs - it's a common corporate refrain. But if you constantly slash expenditures, what happens to innovation? How can you stay competitive and satisfy customers? Costovation solves the dilemma of how to spend less and innovate more: by finding areas where less is exactly what customers...