//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Impacts of personality, emotio...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
41
Konsumentenverhalten
41
Beziehungsmarketing
34
Relationship marketing
34
Service quality
33
Dienstleistungsqualität
32
Gambling
28
Glücksspiel
28
Customer satisfaction
22
Kundenzufriedenheit
22
Intelligence
17
Intelligenz
17
Artificial intelligence
11
Emotion
11
Künstliche Intelligenz
11
Brand management
10
Markenführung
10
Customer engagement
9
Customer integration
9
Customer loyalty
9
Kundenintegration
9
Brand image
8
Casinos
8
Coronavirus
8
Customer retention
8
Emotional intelligence
8
Gastgewerbe
8
Hospitality industry
8
Kundenbindung
8
Markenimage
8
Arbeitskräfte
7
Arbeitsleistung
7
Bibliometrics
7
Bibliometrie
7
Job performance
7
Tourism
7
Tourismus
7
Workforce
7
Arbeitszufriedenheit
6
Hotel industry
6
more ...
less ...
Online availability
All
Undetermined
63
Free
16
CC license
2
Type of publication
All
Article
105
Book / Working Paper
5
Type of publication (narrower categories)
All
Article in journal
88
Aufsatz in Zeitschrift
88
research-article
2
Aufsatz im Buch
1
Aufsatzsammlung
1
Book section
1
Collection of articles of several authors
1
Sammelwerk
1
review
1
more ...
less ...
Language
All
English
100
Undetermined
10
Author
All
Prentice, Catherine
106
Wang, Xuequn
9
Wong, IpKin Anthony
9
King, Brian
8
Hsiao, Aaron
7
Nguyen, Mai
6
Ji, Chunli
5
King, Brian E.M.
5
Loureiro, Sandra Maria Correia
5
Dominique-Ferreira, Sergio
4
Vada, Sera
4
Weaven, Scott
4
Woodside, Arch G.
4
Altinay, Levent
3
He, Wei
3
Quach, Sara
3
Sthapit, Erose
3
Thaichon, Park
3
Chen, Ying
2
Douglas, Evan J.
2
Han, Xiaoyun
2
Hua, Lian-Lian
2
King, Brian E. M.
2
Lam, Desmond
2
Lopes, Sergio Dominique
2
Moyle, Brent
2
Ohtsuka, Keis
2
Sassenberg, Anne-Marie
2
Soar, Jeffrey
2
Stantic, Bela
2
Wasaya, Allah
2
Yang, Ping
2
Zeidan, Susan
2
Zeng, Zhong Lu
2
Zhang, Lei
2
Aswin Winardi, Michael
1
Casidy, Riza
1
Chen, Jinan
1
Chen, Jue
1
Chen, Po-ju
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
25
Journal of business research : JBR
9
International journal of contemporary hospitality management
7
International journal of hospitality management
7
Journal of hospitality marketing & management
7
Services marketing quarterly
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
International Journal of Contemporary Hospitality Management
2
International journal of consumer studies
2
Journal of strategic marketing
2
Knowledge management research & practice : KMRP ; an official journal of the OR Society
2
Psychology & marketing
2
The service industries journal
2
Tourism Review
2
Asia Pacific business review
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
China Accounting and Finance Review
1
Electronic commerce research
1
Individual sources, dynamics, and expressions of emotion
1
Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
1
International Journal of Consumer Studies
1
International journal of organizational analysis
1
Journal of Business Research
1
Journal of Services Marketing
1
Journal of business venturing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service theory and practice
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
Journal of vacation marketing : an international journal
1
Logistics
1
Marketing Intelligence & Planning
1
Marketing intelligence & planning
1
Routledge Advances in Tourism Ser.
1
Routledge advances in tourism
1
The Cornell hospitality quarterly
1
The journal of brand management : an international journal
1
The journal of business & industrial marketing
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
93
OLC EcoSci
9
Other ZBW resources
7
RePEc
1
Showing
1
-
10
of
110
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts: A hierarchical approach
Prentice, Catherine
;
King, Brian E.M.
- In:
Journal of business research : JBR
66
(
2013
)
9
,
pp. 1637-1643
Persistent link: https://www.econbiz.de/10010121606
Saved in:
2
Emotional intelligence and adaptability – Service encounters between casino hosts and premium players
Prentice, Catherine
;
King, Brian E.M.
- In:
International journal of hospitality management
32
(
2013
),
pp. 287-294
Persistent link: https://www.econbiz.de/10010063516
Saved in:
3
Measuring the Value of the Ethnic Connection: Expatriate Travelers from Australia to Sri Lanka
King, Brian E.M.
;
Gamage, M.Ari
- In:
Journal of travel research : a quarterly publication of …
33
(
1994
)
2
,
pp. 46-49
Persistent link: https://www.econbiz.de/10006946253
Saved in:
4
Book reviews - Creating Island Resorts
King, Brian E.M.
;
Smith, Russell Arthur
- In:
Tourism management : research, policies, practice
20
(
1999
)
4
,
pp. 553
Persistent link: https://www.econbiz.de/10006842837
Saved in:
5
Creating Island Resorts
King, Brian E.M.
;
Darbyshire, Penny
- In:
Asia Pacific business review
4
(
1998
)
4
,
pp. 96-97
Persistent link: https://www.econbiz.de/10006053519
Saved in:
6
Emotional labour and its consequences : the moderating effect of emotional intelligence
Prentice, Catherine
- In:
Individual sources, dynamics, and expressions of …
,
(pp. 187-201)
.
2013
Persistent link: https://www.econbiz.de/10010222123
Saved in:
7
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
Saved in:
8
Service quality perceptions and customer loyalty in casinos
Prentice, Catherine
- In:
International journal of contemporary hospitality management
25
(
2013
)
1
,
pp. 49-64
Persistent link: https://www.econbiz.de/10009722507
Saved in:
9
Who stays, who walks, and why in high-intensity service contexts
Prentice, Catherine
- In:
Journal of business research : JBR
67
(
2014
)
4
,
pp. 608-614
Persistent link: https://www.econbiz.de/10010363447
Saved in:
10
Linking internal service quality and casino dealer performance
Prentice, Catherine
- In:
Journal of hospitality marketing & management
27
(
2018
)
6
,
pp. 733-753
Persistent link: https://www.econbiz.de/10011920095
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->