The main purpose of this study is to find solutions to measure and improve the efficiency of DP-World ports. Data Envelopment Analysis (DEA) is a well-known technique that has been used to serve as an effective tool for such purposes. On one hand, it helps in cutting down costs which are...

In today's competitive business environment, management of suppliers is essential for companies to monitor the value chain of the entire production network. Evidence suggests that undesirable occurrences in companies, such as extensive delays in the planned schedule, serious quality problems and...

Several world‐class companies have re‐designed or re‐engineered – their business processes with considerable success. However, failure rates of some 70 per cent have been reported in BPR projects. This may be due to focusing on operational and implementation issues, bypassing strategic...

Purpose – In recent years, governments, donors, and NGOs have increasingly embraced value chain development (VCD) for stimulating economic growth and combating rural poverty. In line with the rise in interest, there has been a proliferation of guides for VCD. The purpose of this paper is to...