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Purpose – The purpose of this paper is to present a new instrument for measuring cultural intelligence in the business context (BCIQ). Design/methodology/approach – The paper describes the process of the conceptualization of the model and the development of the instrument, the sample, as...
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Purpose: This study aims to investigate the determinants of herd behavior in online hotel service evaluations, focusing on the cultural and geographic distance characteristics of customers. Design/methodology/approach: On the basis of 381,462 TripAdvisor reviews of hotels in the USA written by...
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Culture as a consequence is a neglected topic. Addressing this, we explore what factors are related to and potentially shape culture, what explains cultural variations within countries, and what the relationship is between cultural values at the individual and national levels. To answer these...
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