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Health Care in Sri Lanka : What Can the Private Health Sector Offer?

Govindaraj, Ramesh; Navaratne, Kumari; Cavagnero, Eleonora - Economics Research, World Bank Group - 2014

This review represents an attempt to bridge the significant knowledge gaps on the private health sector in Sri Lanka, and foster a dialogue on opportunities for collaboration between the government and the private sector. It accomplishes this through a systematic collection and analysis of...

Persistent link: https://www.econbiz.de/10010933622

Equating the expected and perceived service quality : a comparison between public and private healthcare service providers

Shabbir, Asma; Malik, Shahab Alam; Janjua, Saquib Yusaf - In: International journal of quality & reliability management 34 (2017) 8, pp. 1295-1317

Persistent link: https://www.econbiz.de/10011754352

A Study on the Implementation of Jampersal Policy in Indonesia

Achadi, Endang L.; Achadi, Anhari; Pambudi, Eko; … - Economics Research, World Bank Group - 2014

Indonesia launched Jampersal in 2011, a nationwide program to accelerate the reduction of maternal and newborn deaths. The program was financed by central government revenues and provided free and comprehensive maternal and neonatal care with an emphasis on promoting institutional deliveries....

Persistent link: https://www.econbiz.de/10010937829

ICU admission control : an empirical study of capacity allocation and its implication for patient outcomes

Kim, Song-Hee; Chan, Carri W.; Olivares, Marcelo; … - In: Management science : journal of the Institute for … 61 (2015) 1, pp. 19-38

Persistent link: https://www.econbiz.de/10010496091

The assessment of service quality in private hospitals in Amman area using the gap approach

Khraisat, Alaa; Sweis, Rateb J.; Saleh, Rawan; Suifan, … - In: International journal of productivity and quality … 22 (2017) 3, pp. 281-308

Persistent link: https://www.econbiz.de/10011861155

Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece

Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505

Persistent link: https://www.econbiz.de/10011988637

Efficacy of public sector audits in the provision of quality healthcare in Ghana

Oppong, Clement; Fofack, Achille Dargaud; Boakye-Yiadom, Eva - In: Journal of economic and administrative sciences 39 (2023) 4, pp. 1108-1121

Persistent link: https://www.econbiz.de/10014502755

Equating the expected and perceived service quality : A comparison between public and private healthcare service providers

Shabbir, Asma; Malik, Shahab Alam; Janjua, Saquib Yusaf - In: International Journal of Quality & Reliability Management 34 (2017) 8, pp. 1295-1317

Purpose The purpose of this paper is to investigate patients’ views toward the perceived service quality of public and … providers; conversely patients’ expectations are not fully met in both types of hospitals. Private hospitals surpassed in terms … restructure their quality management practices which could only be possible through effective management commitment, regular …

Persistent link: https://www.econbiz.de/10014801695

The effect of creating new secondary health services on patients' perceptions : a Kano service quality analysis approach

Vassiliadis, Chris A.; Fotiadis, Anestis K.; … - In: Total quality management & business excellence 25 (2014) 8, pp. 897-907

Persistent link: https://www.econbiz.de/10010393800

An investigative study of operational performance and service quality of Indian public sector banks

George, Sajeev Abraham; Chattopadhyay, Nilanjan - In: International Journal of Business Performance Management 13 (2012) 3/4, pp. 408-425

used and SERVQUAL model has been applied to measure service quality. Further, the operational performance and service …

Persistent link: https://www.econbiz.de/10010669408