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Building an integrated model of future complaint intentions : the case of Toayuan International Airport

Chang, Wei-Lung; Liu, Hsiang-Te; Wen, Yung-Sung; Lin, Tai-An - In: Journal of air transport management 14 (2008) 2, pp. 70-74

Persistent link: https://www.econbiz.de/10003721314

Elucidating the Relationship Between Satisfaction and Citizen Involvement in Public Administration

Wong, Seng-Lee; Liu, Hsiang-Te; Cheng, Lee-Joy - In: Public Management Review 13 (2011) 4, pp. 595-618

<title>Abstract</title> This study analyzes the relationships between public administration satisfaction (PAS), political efficacy (PE), and active citizen involvement (ACI). The study group consists of 345 respondents residing in Taiwan. Respondents are interviewed by phone to obtain their perceptions...

Persistent link: https://www.econbiz.de/10010972333

Elucidating the Relationship Between Satisfaction and Citizen Involvement in Public Administration

Wong, Seng-Lee; Liu, Hsiang-Te; Cheng, Lee-Joy - In: Public management review 13 (2011) 4, pp. 595-619

Persistent link: https://www.econbiz.de/10009016638

Elucidating the relationship between satisfaction and citizen involvement in public administration

Wong, Seng-lee; Liu, Hsiang-te; Cheng, Lee-joy - In: Public management review 13 (2011) 4, pp. 595-618

Persistent link: https://www.econbiz.de/10009233203