The present article is a multi-method work in progress about the post-adoption phase of information systems, and more specifically it investigates the usage continuance of Social Networking Sites (SNS). We use the theoretical framework of Gift Theory applied within the context of SNS. We define...

Governments around the world are introducing the virtual channel of public service delivery system (UNDESA 2008). This channel allows for integrated public e-services that are available 24/7. However, citizens who do not have access to ICTs, who do not have the ability to use ICTs, and/or who do...

In this article, we propose to revisit the concept of strategic alignment in a practice-based perspective. We propose new insights on this concept which has mostly been studied in the literature through Henderson and Venkatraman’s strategic alignment model (1993). In a grounded approach, we...

This chapter investigates the role of e-leaders in building and maintaining collective awareness within virtual teams. The authors examine the effects of behavioral leadership orientation on collective awareness building. The study explores the bi-dimensional structure of both collective...