In this article we give a new derivation for the waiting time distributions in an M/M/c queue with multiple priorities and a common service rate by using elementary lattice paths counting. An advantage of the approach is that it does not require inversion of the Laplace-Stieltjes transform.

Quite often transportation companies face two types of jobs, ones which they can plan themselves and ones which have to be done on call. In this paper we study the scheduling of these jobs, while we assume that job durations are known beforehand as well as windows in which the jobs need to be...

In this paper we present and analyze a model for clustering in networks that offer Software as a Service (SaaS). In this problem, organizations requesting a set of applications have to be assigned to clusters such that the costs of opening clusters and installing the necessary applications in...

In response to customer specific time guarantee requirements, service providers can offer differentiated ser- vices. However, conventional customer differentiation methods often lead to high holding costs and may have some practical drawbacks. We compare two customer differentiation policies:...

In many distribution networks, it is vital that time windows in which deliveries are made are assigned to customers for the long term. However, at the moment of assigning time windows demand is not known. In this paper we introduce the time window assignment vehicle routing problem, the TWAVRP....

The capacitated vehicle routing problem is to find a routing schedule describing the order in which geographically dispersed customers are visited to satisfy demand by supplying goods stored at the depot, such that the traveling costs are minimized. In many practical applications, a long term...

Het traditionele beeld dat standaardisatie gezien wordt als een proces dat niet samengaat met innovatie is de laatste jaren veranderd. In zijn oratie laat prof.dr. Knut Blind zien dat vastgestelde normen wel degelijk kunnen bijdragen aan vernieuwingen. Vanuit economisch perspectief behandelt...

This is the specification for the Power Trading Agent Competition for 2015 (Power TAC 2015). Power TAC is a competitive simulation that models a “liberalized” retail electrical energy market, where competing business entities or “brokers” offer energy services to customers through tariff...

With growing worldwide trade, container terminals have grown in number and size. Many new terminals are now automated to increase operational efficiency. The key focus is on improving seaside processes, where a distinction can be made between single quay crane operations (all quay cranes are...

In many real-life routing problems there is more uncertainty with respect to the required timing of the service than with respect to the service locations. We focus on a pickup and delivery problem with time windows in which the pickup and drop-off locations of the service requests are fully...