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The double-edged sword : the positive and negative effects of swithcing costs on customer exit and revenge

Haj-Salem, Narjes; Chebat, Jean-Charles - In: Journal of business research : JBR 67 (2014) 6, pp. 1106-1113

Persistent link: https://www.econbiz.de/10010364518

The effects of mall renovation on shopping values, satisfaction and spending behaviour

Chebat, Jean-Charles; Michon, Richard; Haj-Salem, Narjes; … - In: Journal of retailing and consumer services 21 (2014) 4, pp. 610-618

Persistent link: https://www.econbiz.de/10010388517

Why male and female shoppers do not see mall loyalty through the same lens? : the mediating role of self-congruity

Haj-Salem, Narjes; Chebat, Jean-Charles; Michon, Richard; … - In: Journal of business research : JBR 69 (2016) 3, pp. 1219-1227

Persistent link: https://www.econbiz.de/10011440315

Why shopping pals make malls different?

Chebat, Jean-Charles; Haj-Salem, Narjes; Oliveira, Sandra - In: Journal of retailing and consumer services 21 (2014) 2, pp. 77-85

Persistent link: https://www.econbiz.de/10010338632

Predictors of recycling behavior : the role of self-conscious emotions

Haj-Salem, Narjes; Al-Hawari, MohD Ahmad - In: Journal of Social Marketing 11 (2021) 3, pp. 204-223

Purpose: The purpose of this study is to develop a model that integrates self-conscious emotions (i.e. anticipated guilt and anticipated pride) alongside the theory of planned behavior’s key explanatory factors to challenge the idea that recycling behavior is driven mainly by cognitive...

Persistent link: https://www.econbiz.de/10012641327

Did the Arab Spring change female emancipation perceptions?

Hussain, Mohammad Azhar; Haj-Salem, Narjes - In: Gender in management : an international journal 38 (2023) 4, pp. 433-453

Persistent link: https://www.econbiz.de/10014338874

How fashion cewebrity influences customer engagement behavior in emerging economy? : social network influence as moderator

Raza, Ali; Ishaq, Muhammad Ishtiaq; Khan, Ayesha; … - In: Journal of retailing and consumer services 74 (2023), pp. 1-9

Persistent link: https://www.econbiz.de/10014342187

How anticipated pride and guilt influence green consumption in the Middle East : the moderating role of environmental consciousness

Haj-Salem, Narjes; Ishaq, Muhammad Ishtiaq; Raza, Ali - In: Journal of retailing and consumer services 68 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013366352

Gamification in financial service apps to enhance customer experience and engagement

Raza, Ali; Rehmat, Sana; Ishaq, Muhammad Ishtiaq; … - In: Journal of consumer behaviour 23 (2024) 4, pp. 1653-1670

Persistent link: https://www.econbiz.de/10014633732

Testing workplace hazing, moral disengagement and deviant behaviors in hospitality industry

Raza, Ali; Ishaq, Muhammad Ishtiaq; Jamali, Dima R.; … - In: International journal of contemporary hospitality management 36 (2024) 3, pp. 743-768

Persistent link: https://www.econbiz.de/10014483768