This study builds a typology of organizational knowledge in business services and empirically examines the effects of knowledge on innovation performance. We suggest that firms differ with respect to their knowledge creation approaches and that these approaches have implications for firm...

The literature on skill-biased technical change has examined the role of skills in the adoption of new technology. Here the focus is on the creation of new technology, that is, innovation. Low skill firms are hypothesized to benefit less from innovation activities, particularly collaborative...