Service enterprises are value cocreation networks. From this perspective, we analyze how hyper-network models can lead to new understanding for service science. A hyper-network is an integration of multi-layered (role-based) connections of members in a community, such as the Internet and an...

The effectiveness of Monte Carlo simulation for mapping materials handling cost distributions and identifying robust solutions for general block layout problems is investigated. Small scale simulations are shown to be effective at approximating materials handling cost distributions obtained from...

Monte Carlo simulation provides a risk management tool for solving line layout problems when material flow requirements change over time and/or are uncertain. This study demonstrates this capability for line layout problems where material handling costs are not directly proportional to the...