this study investigates how customers co-create value in online banking. the aims of this study were twofold. First, it tests the Dart model (dialogue, access, risk assessment, and transparency) as a driver of customer value co-creation. second, this study investigates trust and reputation as...

El año 2004 supuso el inicio de un periodo en Sevilla caracterizado por la puesta en marcha de los Presupuestos Participativos. Esto representó un hito en las experiencias de presupuestos participativos en el estado español. La autorreglamentación ciudadana, como elemento clave de...

Friendly acquisitions have lower premiums and legal fees, entail less disruption of target activities and are typically less controversial than hostile acquisition, but the market does not seem to distinguish between friendly and hostile acquisitions in the short term. We study the long-term...