Consumer perceptions the quality a service are often found to differ with expectations. The difference was least affected by the five-gap separation between the expectations the quality services offered, including the gap between customer expectations and perceptions of corporate management, the...

The rise in education of women relative to men is an emerging worldwide phenomenon in recent decades. This paper investigates the impact of the birth control policies on teenage girls' education attainment. The estimates suggest that the policies explain 30 percent of the education increase for...

Crime perception has increased in Peru in recent years, as in other developing and developed countries, in spite of the reduction in crime victimization figures. Our hypothesis is that the news industry is in part responsible for such developments. Using a novel database of written news, we...

We analyze a corpus of 564 business cycle forecast reports for the German economy. The dataset covers nine institutions and 27 years. From the entire reports we select the parts that refer exclusively to the forecast of the German economy. Sentiment and frequency analysis confirm that the mode...

Low natural real interest rates limit the power of monetary policy to revive the economy due to the zero lower bound (ZLB) on the nominal interest rate. Fiscal stabilization via higher government debt is frequently recommended as a policy to raise the natural real interest rate. This paper...