Relatively little is known about the micro-level dynamics of over-indebtedness and associated social, health and other outcomes, and the role of formal debt advice in this process. To rectify this, a large-scale longitudinal survey has been proposed. However, such a survey would face several...

Little is known about the effect of seeking debt advice on borrowers' well-being. To estimate this effect, we designed a randomised encouragement intervention for a new sample of over-indebted people in Britain who had not sought debt advice in the previous six months. Being encouraged to seek...

Using data from a new sample of over-indebted people living in Britain who have not sought debt advice in the previous six months, we estimate the effect of seeking formal debt advice. Our results suggest that there is a negative selection into formal debt advice: people who do seek debt advice...

Survey organizations often attempt to 'convert' sample members who refuse to take part in a survey. Persuasive techniques are used in an effort to change the refusers' minds and to agree to an interview. This is done to improve the response rate and, possibly, to reduce non-response bias....

This paper examines the following rules in the EU-SILC survey, in terms both of the wording of the regulations, and on how these regulations are interpreted and implemented. We pay particular attention to the percentages of the sample re-interviewed following household splits, and assess the...

The study of interviewer-respondent interaction that occurs during an interview can give very useful insights into the cognitive process of answering questions, the social dynamics that develop in an interview context and the way these dynamics ultimately impact data quality. Behaviour coding is...

On surveys of businesses, the processes of making contact and obtaining co-operation are quite different from those on more frequently studied types of surveys, such as those of households or private individuals. We describe experiences and outcomes on a business survey and discuss lessons that...