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1
Exploring correlations among tourism characteristics, visitor behavior intention, and customer satisfaction
Fu, Hsin-Wei
;
Yeh, Shang-Pao
- In:
Acta oeconomica : periodical of the Hungarian Academy …
64
(
2014
),
pp. 99-110
Persistent link: https://www.econbiz.de/10010474509
Saved in:
2
Sustainable competitive advantage in tourism organizations : a strategic model applying service dominant logic and tourism's defining characteristics
Evans, Nigel G.
- In:
Tourism management perspectives : TMP
18
(
2016
),
pp. 14-25
Persistent link: https://www.econbiz.de/10011486991
Saved in:
3
Valuation of customers' service quality, affective, sensory experience and entertainment to behavioral intention
Liu, Chih-Hsing
;
Chou, Sheng-Fang
;
Vu, Ho Tran
- In:
Total quality management & business excellence
35
(
2024
)
13/14
,
pp. 1509-1541
Persistent link: https://www.econbiz.de/10015178363
Saved in:
4
Experiential regret in service failure : the role of service justices
Hwang, Hee-Jeong
;
Kang, Min-Jeong
;
Youn, Myoung-Kil
- In:
Journal of transnational management : the official …
21
(
2016
)
1
,
pp. 3-11
Persistent link: https://www.econbiz.de/10011455814
Saved in:
5
The impact of customer controllability and service recovery type on customer satisfaction and consequent behavior intentions
Jin, Dan
;
DiPietro, Robin B.
;
Fan, Alei
- In:
Journal of hospitality marketing & management
29
(
2020
)
1
,
pp. 65-87
Persistent link: https://www.econbiz.de/10012256118
Saved in:
6
The relation between hedonic and utilitarian values on satisfaction and behavior intention among casual-dining restaurants customers
Tammy Kathlia Kertasunjaya
;
Tanya Diza Mediasari
;
Peri …
- In:
Inventi impact: SMEs
(
2021
)
2
,
pp. 122-134
Persistent link: https://www.econbiz.de/10012601424
Saved in:
7
Assessing customer financial risk perception and attitude in the hotel industry : exploring the role of protective measures against COVID-19
Quan, Lanji
;
Al-Ansi, Amr
;
Han, Heesup
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271318
Saved in:
8
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen
;
Anh Thi Tu Le
;
Hoàng Trọng Trường
- In:
International journal of productivity and quality …
39
(
2023
)
4
,
pp. 464-489
Persistent link: https://www.econbiz.de/10014364110
Saved in:
9
How McDonaldisation impacts on the operations in travel and tourism
Papadopoulou, Georgia
- In:
International journal of services and operations …
45
(
2023
)
3
,
pp. 373-382
Persistent link: https://www.econbiz.de/10014364421
Saved in:
10
Effects of marketing ethics on consumer satisfaction in tourism industry
Xu, Anxin
;
Shieh, Chich-jen
- In:
Acta oeconomica : periodical of the Hungarian Academy …
64
(
2014
),
pp. 243-255
Persistent link: https://www.econbiz.de/10010474364
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