Cheung, C.F.; Lee, W.B.; Wang, Y. - In: Journal of Knowledge Management 9 (2005) 6, pp. 76-91
Purpose – Unstructured knowledge management (UKM) becomes indispensable for the support of knowledge work. However, unstructured knowledge is inconvenient and difficult for sharing, organizing and acquisition. This paper seeks to present the development and implementation of a multi‐facet...