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Role of personal cultural orientations in intercultural service encounters

Sharma, Piyush; Zhan, Wu; Su, Yong - In: The journal of services marketing 30 (2016) 2, pp. 223-237

Persistent link: https://www.econbiz.de/10011487075

Exploring service climate and employee performance in multicultural service setting

Fung, Chaktin; Sharma, Piyush; Zhan, Wu; Su, Yong - In: The journal of services marketing 31 (2017) 7, pp. 784-798

Persistent link: https://www.econbiz.de/10011801548

Exploring mechanisms of outstanding business leadership facing transitioning environment : a life-narrative perspective

Cheng, Junjun; Su, Yong - In: Leadership & Organization Development Journal 41 (2020) 3, pp. 415-430

Purpose: Through a life-narrative perspective, this research seeks to reveal the underlying mechanisms driving and sustaining outstanding leadership among top Chinese business leaders in a transitioning environment. Design/methodology/approach: The authors extracted primary thematic patterns of...

Persistent link: https://www.econbiz.de/10012279159

Role of downward versus upward social comparison in service recovery : testing a mediated moderation model with two empirical studies

Chen, Ke; Zhan, Wu; Sharma, Piyush - In: Journal of retailing and consumer services 75 (2023), pp. 1-13

Persistent link: https://www.econbiz.de/10014372531

Performance feedback on sales growth goal and OFDI location choices for firms in emerging economies

Xie, En; Fang, Alex Junyi; Chen, Xin; Zhan, Wu; Kumar, Vikas - In: Journal of world business : JWB 57 (2022) 4, pp. 1-14

Persistent link: https://www.econbiz.de/10013325922

Dynamic capability and IJV performance : the effect of exploitation and exploration capabilities

Zhan, Wu; Chen, Roger - In: Asia Pacific journal of management : APJM ; a … 30 (2013) 2, pp. 601-632

Persistent link: https://www.econbiz.de/10009759185

Performance implications of capability exploitation and upgrading in international joint ventures

Zhan, Wu; Luo, Yadong - In: Management international review : mir ; journal of … 48 (2008) 2, pp. 227-253

Persistent link: https://www.econbiz.de/10003677188

Acquisition of organizational capabilities and competitive advantage of IJVs in transition economies : the case of Vietnam

Zhan, Wu; Chen, Roger; Erramilli, M. Krishna; Nguyen, … - In: Asia Pacific journal of management : APJM ; a … 26 (2009) 2, pp. 285-308

Persistent link: https://www.econbiz.de/10003826737

Competing in (and out of) transition economies

Mutlu, Canan C.; Zhan, Wu; Peng, Mike P.; Lin, Zhiang - In: Asia Pacific journal of management : APJM ; a … 32 (2015) 3, pp. 571-596

Persistent link: https://www.econbiz.de/10011483142

Dynamic capabilities and innovation in MNC subsidiaries

Michailova, Snejina; Zhan, Wu - In: Journal of world business : JWB 50 (2015) 3, pp. 576-583

Persistent link: https://www.econbiz.de/10011333367