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Assessing the effectiveness of empowerment on service quality : a multi-level study of Chinese tourism firms

Lin, Meizhen; Wu, Xiaoyi; Ling, Qian - In: Tourism management : research, policies, practice 61 (2017), pp. 411-425

Persistent link: https://www.econbiz.de/10011708919

Why does empowering leadership occur and matter? : a multilevel study of Chinese hotels

Lin, Meizhen; Ling, Qian; Luo, Zhongheng; Wu, Xiaoyi - In: Tourism management perspectives : TMP 32 (2019), pp. 1-11

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Servant versus authentic leadership : assessing effectiveness in China's hospitality industry

Ling, Qian; Liu, Fang; Wu, Xiaoyi - In: Cornell hospitality quarterly : CQ 58 (2017) 1, pp. 53-68

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Managing internal service quality in hotels : determinants and implications

Wu, Xiaoyi; Wang, Jie; Ling, Qian - In: Tourism management : research, policies, practice 86 (2021), pp. 1-13

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The effects of manager role stress on job thriving of both employees and managers through empowering leadership

Lin, Meizhen; Ling, Qian; Zhang, Lianyu; Cui, Xiangtian; … - In: Tourism management : research, policies, practice 92 (2022), pp. 1-12

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The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors

Lin, Meizhen; Ling, Qian; Liu, Yanling; Hu, Rong - In: International journal of hospitality management 97 (2021), pp. 1-10

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Is role stress always harmful? : differentiating role overload and role ambiguity in the challenge-hindrance stressors framework

Lin, Meizhen; Ling, Qian - In: Tourism management : research, policies, practice 68 (2018), pp. 355-366

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Who are the empowered employees : those with high work performance or high ethical behavior?

Lin, Meizhen; Wu, Xiaoyi; Li, Xiaolu - In: Journal of business ethics : JBE 186 (2023) 3, pp. 615-631

Although empowering leadership is central to employees, leaders, and organizations, few studies have examined follower behavior and its role in incentivizing leaders to engage in empowering leadership. We use an exploratory, sequential mixed methods approach to explore comprehensively the...

Persistent link: https://www.econbiz.de/10014321689

How and when the effect of ethical leadership occurs? : a multilevel analysis in the Chinese hospitality industry

Qin, Qianqian; Wen, Biyan; Ling, Qian; Zhou, Sinian; … - In: International journal of contemporary hospitality management 26 (2014) 6, pp. 974-1001

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The interaction between productivity and export behavior : evidence from Chinese electronics firms

Wu, Xiaoyi - In: Inventi impact: supply chain & logistics (2021) 2, pp. 69-81

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