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Exploring the gap between consumers' green rhetoric and purchasing behaviour

Johnstone, Micael-Lee; Tan, Lay Peng - In: Journal of business ethics : JOBE 132 (2015) 2, pp. 311-328

Persistent link: https://www.econbiz.de/10011414262

Coping with crisis : The paradox of technology and consumer vulnerability

Yap, Sheau‐Fen; Xu, Yingzi; Tan, Lay Peng - In: International Journal of Consumer Studies 45 (2021) 6, pp. 1239-1257

Persistent link: https://www.econbiz.de/10012635137

Factors influencing consumer forgiveness : a systematic literature review and directions for future research

Kim, Yungchul; Ho, Ting Hin; Tan, Lay Peng; Casidy, Riza - In: Journal of service theory and practice 33 (2023) 5, pp. 601-628

Persistent link: https://www.econbiz.de/10014339764

Brand and stock-keeping-unit (SKU) assortments, assortment changes and category sales

Tan, Lay Peng; Cadeaux, Jack - In: The international review of retail, distribution and … 21 (2011) 2, pp. 161-185

Persistent link: https://www.econbiz.de/10009156577

Consumer scapegoating during a systemic product-harm crisis

Gao, Hongzhi; Knight, John G.; Zhang, Hongxia; Mather, … - In: Journal of marketing management : MM 28 (2012) 11/12, pp. 1270-1290

Persistent link: https://www.econbiz.de/10009702006

Intra-category competition, entry probability, and private label share : evidence from organic food retailing in Australia

Tan, Lay Peng; Cadeaux, Jack - In: Asia Pacific journal of marketing and logistics 24 (2012) 3, pp. 414-432

Persistent link: https://www.econbiz.de/10009577076

Social media sentiment analysis : lexicon versus machine learning

Dhaoui, Chedia; Webster, Cynthia M.; Tan, Lay Peng - In: The journal of consumer marketing 34 (2017) 6, pp. 480-488

Persistent link: https://www.econbiz.de/10011814478

The influence of religious identification on strategic green marketing orientation

Casidy, Riza; Arli, Denni; Tan, Lay Peng - In: Journal of business ethics : JBE 195 (2024) 1, pp. 215-231

Small and medium-sized enterprises (SMEs) play a critical role in the green economy due to their significant environmental footprint. Because more than 84% of the world’s population identifies with a religion, most SME top-executives are likely to identify with a religion that would influence...

Persistent link: https://www.econbiz.de/10015084393

An exploration of environmentally-conscious consumers and the reasons why they do not buy green products

Johnstone, Micael-Lee; Tan, Lay Peng - In: Marketing Intelligence & Planning 33 (2015) 5, pp. 804-825

Purpose – The purpose of this paper is to understand how and why environmentally conscious consumers rationalise their non-green purchase behaviour. Design/methodology/approach – Seven focus groups were conducted. A total of 51 people, aged 19-70 years, participated in the study. Theoretical...

Persistent link: https://www.econbiz.de/10014947390

The servicescape : the social dimensions of place

Johnstone, Micael-Lee - In: Journal of marketing management : MM 28 (2012) 11/12, pp. 1399-1418

Persistent link: https://www.econbiz.de/10009702000