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Importance-performance analysis in tourism : a framework for researchers
Lai, Ivan K. W.; Hitchcock, Michael - In: Tourism management : research, policies, practice 48 (2015), pp. 242-267
Persistent link: https://www.econbiz.de/10010508394
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Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers : a PLS impact-asymmetry analysis
Lai, Ivan K. W.; Hitchcock, Michael - In: Tourism management : research, policies, practice 60 (2017), pp. 107-129
Persistent link: https://www.econbiz.de/10011675961
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The cross-impact of network externalities on relationship quality in exhibition sector
Lai, Ivan K. W. - In: International journal of hospitality management 48 (2015), pp. 52-67
Persistent link: https://www.econbiz.de/10011341601
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The role of service quality, perceived value, and relationship quality in enhancing customer loyalty in the travel agency sector
Lai, Ivan K. W. - In: Journal of travel and tourism marketing 31 (2014) 3/4, pp. 417-442
Persistent link: https://www.econbiz.de/10010395958
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Traveler acceptance of an app-based mobile tour guide
Lai, Ivan K. W. - In: Journal of hospitality & tourism research : JHTR ; the … 39 (2015) 3, pp. 401-432
Persistent link: https://www.econbiz.de/10011313047
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The critical success factors across ERP implementation processes
Lai, Ivan K. W. - In: Techniques and tools for the design and implementation …, (pp. 57-85). 2008
Persistent link: https://www.econbiz.de/10003701030
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The information processing infrastructure for internet-based collaboration
Lai, Ivan K. W. - In: International journal of logistics systems and management 4 (2008) 6, pp. 634-649
Persistent link: https://www.econbiz.de/10003765148
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Benchmarking performace measures for extended enterprise in China
Lai, Ivan K. W. - In: Benchmarking : an international journal ; BIJ 17 (2010) 5, pp. 692-704
Persistent link: https://www.econbiz.de/10008662680
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Identifying the response factors in the formation of a sense of presence and a destination image from a 360-degree virtual tour
Wu, Xiaohong; Lai, Ivan K. W. - In: Journal of destination marketing & management 21 (2021), pp. 1-17
Persistent link: https://www.econbiz.de/10013041362
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Gaming and non-gaming memorable tourism experiences : how do they influence young and mature tourists' behavioural intentions?
Wong, Jose Weng Chou; Lai, Ivan K. W. - In: Journal of destination marketing & management 21 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10013041363