Jones, Charles W.; Byon, Kevin K. - In: Sport, Business and Management: An International Journal 10 (2020) 1, pp. 58-81
Purpose: This study is a micro-level perspective of value co-creation in spectator sport. By examining sport through the value co-creation lens, the dual role of the customer as both a contributor to and a beneficiary of value is acknowledged and the importance of stakeholder interactions is...