Beyond the role of public sector as driver of innovation in the economy, for the time being, we witness the necessity of boosting innovation in the public sector itself, in view to improve productivity, efficiency, as well as to enhance the creation of public value. The new concept concerning...

In the past three decades, total quality management (TQM) has been appreciated as "fundamental modality in view to improve the activity in the public and private sectors" (Boyne and Walker, 2002, 1). For the time being, in public administrations, we witness an extension of the policies for...

In the past three decades, total quality management (TQM) has been appreciated as “fundamental modality in view to improve the activity in the public and private sectors” (Boyne and Walker, 2002, p. 1). For the time being, in public administrations, we witness an extension of the policies...

Comparative Studies on the Administrative Convergence Revealed by National Strategies of Administrative Reform in Some South-Eastern European States