Existing social stressor concepts disregard the variety of task-related situations at work that require skillful social behavior to maintain good social relationships while achieving certain task goals. In this article, we challenge the view that social stressors at work are solely dysfunctional...

Abstract In der organisationalen Stressforschung hat die Untersuchung von psychosozialen Belastungsvariablen stark zugenommen. Immer mehr ist es erforderlich, dass Beschäftigte mit Kollegen, Vorgesetzten aber auch in Dienstleistungsberufen mit Kunden interagieren und dabei hohe emotionale und...

This article investigates the causes of mobbing (bullying) at work. Mobbing is defined as a severe form of social stressors at work. Unlike “normal” social stressors, mobbing is a long lasting, escalated conflict with frequent harassing actions systematically aimed at a target person. It is...